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TITLE : Fundamentals Of Business Process Management

Welcome to the companion site of fundamentals of business process management we are pleased to announce the second edition of our textbook this second edition includes extended and completely revised chapters on process identification process discovery qualitative process analysis process redesign process automation and process monitoringin addition to explaining the relevant conceptual background the book provides dozens of examples more than 230 exercises many with solutions and numerous suggestions for further readingbusiness process management bpm is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities econtents 1 introduction to business process management 1 11 processes everywhere 1 12 ingredients of a business process 3 13 origins and history of bpm 8covers the whole bpm lifecycle including process identification discovery analysis redesign automation and monitoring class tested textbook complemented with additional teaching material on the accompanying website covers both relevant conceptual background industrial standards and actionable

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